Introduction

ARC Advisory’s prime goal is to be the world’s first choice for tax, business advisory, training, human resource and recruitment, technology, management, and consultancy. It makes our longstanding commitment to protect the privacy of the client information vital to our business objectives. Keeping the client information confidential and secure has always been an integral part of our business practices.

This privacy pledge applies only to the ARC Advisory website http://arcadvisory.com.pk/ (hereinafter referred to as ‘we’, ‘us’, or ‘our’).

Statement

We pledge to continue providing financial and business advisory services while ensuring that our business operations protect your privacy. We encourage our website visitors to review our privacy statements before sharing or disclosing any personal information through it.

ARC Advisory entities may collect and use specific information of the website users to provide a variety of improved services. We use the collected information for different purposes, including:

  • Maintaining and protecting user accounts
  • Processing and managing online transactions
  • Developing and improving our advisory services
  • Marketing, research and analysis
  • Fulfilling legal obligations (e.g.: legally required record retention)
  • Other business and commercial purposes.

Online Information Collection on ARC Advisory Website

Personal Information

You can visit and browse our website to find out more about our services, and access other information about how we conduct our business without disclosing your personal information with us. We usually collect personally identifiable information (name, email address, contact number, etc.) of our website visitors from a variety of ways, including when you voluntarily submit your information by filling a form or contact us through messages from the website, or when we collect it automatically or some time from the third-party resources.

This collected information may be used by us or our affiliates (if there is any) only to provide you the highest level of services and to complement our marketing, advertising and research efforts. User-provided information will not be disclosed, shared or otherwise used except as provided for in this privacy document, unless permitted or required to do so by law.

ISPs and IP Addresses

Our web server will log your IP address. The collection of Internet protocol (IP) addresses of the visitors for our system administration, technical support, and internal reporting purposes. We use this information to monitor and improve our website performance, and better meet client needs. We can also determine the domain names of Internet service providers (ISPs) used by the visitors to access our website. This information does not include personal information of the individual visitors accessing and using our website.

Cookies

Our website functions are based, in part, on the user’s browser ability to accept cookie files (pieces of information transferred through a website to user’s hard drive). User should enable the cookie acceptance from his browser setting because they are vital to easily navigate a website and helps the website administrator to customize the features that are updated every time a user visits your website. Cookies also help the website admin to track repeat visits of specific users. Most browsers accept cookies by default. You may set up the browser preferences to refuse cookies; however, it will limit your accessibility to some of the website features.

Browsers

We may also collect certain information we will be receiving from your browser like your device type, media address, operating system, and internet browser type. This information will be used for security reasons and to ensure the seamless user experience and website performance.

Use of Information

  • The main purpose of processing all types of user information we collect through this website is our legitimate interests of website’s performance monitoring and administration, business practices and providing you easy access and use of the website.
  • We may process this information as you access and start using our website and services. This information usage includes, but not limited to demographics, IP addresses, web navigation paths, page views and length of visit, etc. We will be using Google Analytics to collect our required user data to understand the customer behavior and hence, improve the user experience.
  • We may process your personal information, inquiries, transactions, use of the service, and correspondence data to accomplish our legal business interests while keeping essential interests of website users secure.
  • We will use this information to deal with your requests and inquiries beside complying with the legal obligation that our business subjected to and cooperate with the domestic regulatory and law enforcement bodies.
  • We may use your provided information for personalized marketing messages and making them more relevant to you and your business.

Information Disclosure

  • We may disclose and process your personal information on a legal basis, and not otherwise.
  • We may share your personally identifiable information to third-parties that may include our professional advisors, and/or subsidiaries for mandatory reasons and on a legal basis.
  • All transactions you make through the website may be handled by our online payment service provider and therefore some essential information may be shared for seamless payment processing and inquiries.
  • We may disclose your personal information for compliance with any legitimate requirement or obligation subjected to our business and website such as responding to a legally generated request by public authorities related to law enforcement or national security.

Your Rights

As our website user, you will be having certain rights about your personal information you share with us, subjected to local law.

These include requesting access to your personal information that you shared with us and we may be processing it on/through our website; update, rectify, remove your details, restrict our use/process of your information such as sharing with third-parties or requesting us to permanently delete your personal details from our system.

You may also opt out of the marketing communications and promotional content from us in the future; request for your email address to be removed from our mailing list.

You can exercise all these rights by contacting us here. We will process all such user-generated requests according to the applicable local law.

Information Security

Your personal information is secure with us. We have implemented generally accepted standards of operational security and technology to protect your details from potential loss, breach, alteration, misuse and destruction. Only authorized personnel will have access to this information and we ensure that all employees and principals keep the website users’ information confidential.

Updating This Privacy Policy

The ARC Advisory website displays the most recent privacy policy. We reserve all the rights to change or modify it for any reason and at any time. So, it is highly advisable to keep a regular check on our privacy terms.

Contact

For any inquiries about our services or this privacy policy, you can contact us at contact@arcadvisory.com.pk